If you’re using a valid version of Windows 7, then here are the steps you need to follow to claim a free upgrade…
• Make sure you’re using a genuine version of Windows 7
• Then, go to the Windows 10 download page
• You will then have to download the Media Creation Tool
• Open this tool and then select ‘upgrade this PC now’
• You will also have to agree to terms and conditions
• Make sure you choose the upgrade option to keep your files and information, do not choose fresh install
• Once the installation has finished connect your device to the internet and then open Windows Update > Activation
• If required click the ‘Activate’ button so you can obtain a digital license
• You may need to enter your Windows 7 product key manually if the above step fails